Re: US Mail PTF Orders

[Jerry Adams <jerry@xxxxxxxxxxxxxxx>]

The last CUM and a slew of Groups never arrived after putting the order 
in via Fix Central.  Eventually (can't remember how long I waited 2-4 
weeks, I think), I called the 800#, talked to software support, and a 
sweet sounding young thing took the particulars, and placed the order 
for me.  They started arriving about a week later (multiple packages) 
with USPS markings. 


Anyway, finally got all of them, I thought, so printed the special 
instruction cover letters (I'm such a paranoid).  While I'm wading 
through those, more packages start coming.  I *think* what happened was 
that one of those shipments (not sure which one) was my original order; 
the other one was the re-order.  Both were USPS.  No tracking number on 
the confirmation email.


Everything had always come via AirBorne before.  I usually try to 
download things from the ftp server, except CUMS and, as in this case, a 
large number of Groups. 


As an aside, we have two 520's.  I always install PTF's to the backup 
system first.  Wait a week or so and then apply them to production.  
Both boxes should, theoretically, be mirror images at that point.  When 
I applied to production, though, I got a halt saying that a coreq PTF 
was missing.  Rochester was able to get me through that, but what really 
frosted my clock was that these were for a fix to a subfile keyword 
(ERRSFL, I think) that I don't even use.  I may just wind up doing a 
SAVSTG from production to backup one of these days to make sure they're 
in synch - again.


        * Jerry C. Adams
*iSeries Programmer/Analyst
B&W Wholesale Distributors, Inc.* *
voice
        615.995.7024
fax
        615.995.1201
email
        jerry@xxxxxxxxxxxxxxx <mailto:jerry@xxxxxxxxxxxxxxx>



ChadB@xxxxxxxxxxxxxxxxxxxx wrote:

> Ours usually come via DHL and are quick.  Last time I noticed when ordering
> a group online was that there was a field to specify the carrier... i've
> never used it though.
>
>
>                                                                           
>             "Haase, Justin                                                
>             C."                                                           
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>             03/16/2006 10:37          US Mail PTF Orders                  
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>
> Wow.  Ordered the PTF media for HMC 5.2 - did this on Feb 28th.
>
> The front of the package says "Ship date 2/28/2006" and here it is the
> 16th of March and it showed up today.  This took so long I reordered the
> package 2 days ago.  Good thing I didn't need the fix packs for my HMC
> or anything.  Sheesh.
>
> Anyone else having 2.5-week turnaround times on their PTFs?  Is this
> IBM's way to ensure everyone does electronic delivery?
>
>
> --
> Justin C. Haase - iSeries System Engineer
> IBM Certified Systems Expert - eServer i5
> Kingland Systems Corporation
>
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