I have a quick suggestion that may shed some light from a trace end and
   something yo ucan check on the exchange server if your still using it.
    
   End the SMTP server
    
   TRCTCPAPP  APP(*SMTPCLT)  SET(*ON)   - prompt and hit enter
    
   strart the SMTP server
    
   send an e-mail using the snddst command
    
   wait a minute or so and do a
    
   trctcpapp  app(*SMTPCLT)   SET(*OFF) TITLE('SETTINGS AS of this trace')
    
   when this is done you should have  3 spool files, the last one will
   contain the conversation that happened between your mail server / external
   servers, etc.
    
   One other thing is to check the exchange server to see if the AS400 is
   allowed to relay (must have an entry see below
    

   You can specify IP addresses from which Exchange is to allow relaying.

   In the Exchange System manager, browse to the SMTP server, and get the
   properties window.  On our system, it is called "Default SMTP Virtual
   Server" and is found under the Exchange Server, Protocols, SMTP.  On the
   "Access" tab there is a "Relay" button.   Assuming that relaying is
   restricted, add your system's IP to the Allow list, and away you go.

    

    

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