RE: Oh MY Goodness ... See what can happen when you outsource IT!

["Luke Dalton" <ldalton@xxxxxxxxxxxxxxxxxxxxxxxxx>]

Clearly an example of not accurately and thoroughly documenting
requirements, landmarks and expected deliverables before the contract was
signed.

I'm sure there was a lot of smiles and pats on the back and handshakes and
promises like, "Oh sure.  We can do that."  Or , "Sure. We'll do that too.
We can get the specs on it later." During the negotiation phase.


You'd think IBM would have had enough experience with this sort of thing by
now to avoid this situation. Unless of course they had someone or a team of
someones inexperienced spearheading this project and just totally
underestimated the project scope.

-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Graap, Kenneth
Sent: Friday, May 26, 2006 3:01 PM
To: Midrange
Subject: Oh MY Goodness ... See what can happen when you outsource IT!


<http://www.kshb.com/kshb/nw_local_news/article/0,1925,KSHB_9424_4726615,00.
html>


Kenneth

****************************************
Kenneth E. Graap
IBM Certified Specialist 
iSeries Multiple System Administrator
NW Natural (Gas Services)
keg@xxxxxxxxxxxxx
Phone: 503-226-4211 x5537
FAX:    503-721-2518
****************************************