Re: Anyone got a direct line to IBM licensing?

[Tom Liotta <qsrvbas@xxxxxxxxxxxx>]

Burns, Bryan wrote:

> Back in 2004, I accidentally deleted all our OS/400 license keys while trying 
> to delete some old MAPICS license keys. A nice lady from IBM, Suzanne 
> Lee-Trejo, came through in a big way by emailing the necessary keys back to me 
> as I had no on-hand record of our keys.  Now I make sure I do a DSPLICKEY 
> OUTPUT(*PRINT) every so often and file it somewhere...

Note that DSPLICKEY OUTPUT(*LICKEYFILE) is another possibility.

This file can be saved, restored, downloaded, uploaded, sent to a 
secondary system, even loaded into a secondary system's license 
repository (though it won't do anything except hold the license keys).

It can be worthwhile to run this command once in a while just to 
have the file available. Also note that ADDLICKEY 
LICKEYINP(*LICKEYFILE) expects a file in this format for input.

Tom Liotta

> -----Original Message-----
>
>    I can tell you what THEY will say:
>     
>    "We cannot give you keys over the phone. We cannot fax you keys. We cannot
>    email you keys. You must go through your IBM Busines partner. We cannot
>    fix your key problem." 
>     
>    That's the line and they toe it well.