Re: Problem with a 6400 printer - use a UPS?

[Jerry Adams <jerry@xxxxxxxxxxxxxxx>]

Pete,

I'm not familiar with the 6400 but we use the basic UPS for our HP 
lasers and smaller.  We use the same UPS for some big honkers (Canon's 
and Ricoh's).  We even use the same for our twinax printers because 
spikes from power outages and *Immed restarts were blowing cards in them.


        * Jerry C. Adams
*IBM System i5/iSeries Programmer/Analyst
B&W Wholesale Distributors, Inc.* *
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        615.995.7024
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        jerry@xxxxxxxxxxxxxxx <mailto:jerry@xxxxxxxxxxxxxxx>



Pete Helgren wrote:
> Yep.  I had them try the old tried and true "Turn off, wait, turn back 
> on" routine.  They have had problems with this before but we were able 
> to get them going again.
>
> Just as an aside, is there such a thing as a UPS designed for a 
> printer?  These folks have frequent power outages and surges (small 
> island in S.E. Alaska).  The System i and x servers are well protected 
> and the twinax connected printers seems to weather these power outages 
> OK but this Ethernet attached printer seems to have the most problems.  
> If there is such a thing as a UPS designed for a line printer, these 
> guys would be candidates.
>
> Pete
>
>
> Pat Barber wrote:
>   
> > I' sure you told them to turn the printer off and back on ???
> > The power on sequence would reload any micro code needed for
> > comm.
> >
> > or
> >
> > You have a ethernet card failure due to power surge.
> >
> > Pete Helgren wrote:
> >
> >   
> >     
> > > My customer had a power failure this morning and ever since then, one of 
> > > their printers, a model 6400 with  an Ethernet Interface, cannot print.  
> > > I have ended the printer writer, varied off and on the device and 
> > > restarted the writer.  The writer runs for several seconds and then ends 
> > > abnormally with the following message in the job log:
> > >     
> > >       
> >   
> >