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Domino supports email journalling. My boss can turn it on for certain individuals and know who got what from who. I keep thinking how I'd handle Jeff's request earlier. In Domino a couple of different ways immediately pop to mind. I could create a group. Let's say salesdudesandduddettes@xxxxxxxxxx And put appropriate people into this group. Then you can have a common address on your website, etc that you don't have to update in a flurry if you have personnel changes. One person can have multiple different receiving addresses. When he terminates move it to a different person. I have a half a dozen addresses or so. If one starts getting garbage I know which vendor sold me down the river and I shut the account down. I could create a "mail in database". This database could then become a central repository for certain email (like sales requests). Notifications of new receipts could be forwarded on to one or more people to go check the database - with an electronic link to the new request. If one person processes the receipt they can put it into a different folder like "in process" or "completed". We have software that uses a mail in database to automatically feed into our help desk tickets. And our sales contacts. Rob Berendt
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