RE: CPI9E64

["Lukas Beeler" <l.beeler@xxxxxxxxxxx>]

Call your BP.

These problems are the norm, especially for newly ordered machines. I've
had to order temporary keys for some 520s which shipped with a SS1
license key, but without ST1/QU1 keys, and they key center wasn't able
to fix them.

Disclaimer: I work as a technician for a BP.

It's usually better to contact your BP, because contacting the key
center directly is a waste of time if you don't know how all this
complicated stuff with bills, SWMA, and who's responsible for what (e.G.
all ordering in Europe is routed through Hungary, and if they don't tell
the key center that you've bought something, they won't give you keys no
matter what you do).

Our purchasing guy is quite adept at dealing with all this stuff,
because it usually props up with every machine we buy.

-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Jerry Adams
Sent: Tuesday, July 10, 2007 7:27 PM
To: Midrange Systems Technical Discussion
Subject: Re: CPI9E64

Well, here's another thing, Paul.  Before I installed V5R4 I got my 
ePOE's (Proof of Entitlement).  I've still got those in my files and 
they include 5722SS1 feature 5050 (the base i5/OS), but nothing about 
feature 5051.

Ok, cool, I thought I'd re-check the key management site.  Only now 
there's not even an ePOE for 5721SS1.  Period.  I mean, everything else 
is there (WDS, SQL, Query, etc.). 

How's Texas?

        * Jerry C. Adams
*IBM System i Programmer/Analyst
B&W Wholesale Distributors, Inc.* *
voice
        615.995.7024
fax
        615.995.1201
email
        jerry@xxxxxxxxxxxxxxx <mailto:jerry@xxxxxxxxxxxxxxx>



Paul Nelson wrote:
> What, you were expecting a different result?  :-))
>
> Paul Nelson
> Cell 708-670-6978
> Office 512-392-2577
> nelsonp@xxxxxxxxxxxxx
>
> -----Original Message-----
> From: midrange-l-bounces@xxxxxxxxxxxx
> [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Jerry Adams
> Sent: Tuesday, July 10, 2007 11:59 AM
> To: Midrange Systems Technical Discussion
> Subject: Re: CPI9E64
>
> Pete,
>
> I installed the PTF a little over 1.5 hours ago.  Looking at QSYSOPR's

> messages, I see the CPI9E64 right after the IPL messages but nothing 
> since then.
>
>
>       * Jerry C. Adams
> *IBM System i Programmer/Analyst
> B&W Wholesale Distributors, Inc.* *
> voice
>       615.995.7024
> fax
>       615.995.1201
> email
>       jerry@xxxxxxxxxxxxxxx <mailto:jerry@xxxxxxxxxxxxxxx>
>
>
>
> Pete Massiello wrote:
>   
> > Jerry,
> >
> >      You will not get the message after installing that fix. I was
> > getting it at one of my customers hourly right after we installed the
> >     
> latest
>   
> > cume, and as soon as we installed the fixing ptf it went away.
> >
> > Pete Massiello
> >
> >
> > -----Original Message-----
> > From: midrange-l-bounces@xxxxxxxxxxxx
> > [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Jerry Adams
> > Sent: Tuesday, July 10, 2007 10:30 AM
> > To: Midrange Systems Technical Discussion
> > Subject: Re: CPI9E64
> >
> > Not normal was my thought, too, Larry.
> >
> > I've ordered the PTF suggested by Joel and Lukas.  If I still get the

> > message after installing it, I'll definitely contact support.
> >
> >
> >      * Jerry C. Adams
> > *IBM System i Programmer/Analyst
> > B&W Wholesale Distributors, Inc.* *
> > voice
> >      615.995.7024
> > fax
> >      615.995.1201
> > email
> >      jerry@xxxxxxxxxxxxxxx <mailto:jerry@xxxxxxxxxxxxxxx>
> >
> >
> >
> > Larry Bolhuis wrote:
> >   
> >     
> > > Well the license key information looks correct. The 'mystery
message' 
> > > though would make me want to talk to support to find out what's
going 
> > > on!  It's almost as if it's repeatedly re-installing the key which 
> > > clearly doesn't seem normal!
> > >
> > >   - Larry
> > >
> > > Jerry Adams wrote:
> > >   
> > >     
> > >       
> > > > I installed Cume 7107 for V5R4 on one of our 520's last week.
Since 
> > > > then QSYSOPR gets dozens of informational messages (CPI9E64) every
day: 
> > > > Message . . . . :   License key information installed for 
> > > > 5722SS1.          
> > > > Cause . . . . . :   License key information was installed for
product 
> > > > 5722SS1
> > > >   license term V5 feature 
> > > > 5051.                                             
> > > >
> > > > Our other 520, which also has V5R4 installed but not 7107, does not
have
> > > >         
>
>   
> > > > these messages (that I have been able to find, anyway).  The
WRKLICINF 
> > > > has the following:
> > > >
> > > > Product ID  . . . . . . . . :   5722SS1            
> > > > License term  . . . . . . . :   V5                 
> > > > Feature . . . . . . . . . . :   5051               
> > > > Description . . . . . . . . :   i5/OS              
> > > >                                                    
> > > > Compliance type . . . . . . :   *KEYED             
> > > > Usage type  . . . . . . . . :   *PROCESSOR         
> > > >                                                    
> > > > Usage limit . . . . . . . . :   1                  
> > > > Last update . . . . . . . . :   00/00/00  00:00:00 
> > > >                                                    
> > > > Threshold . . . . . . . . . :   1                  
> > > >                                                    
> > > > Usage count . . . . . . . . :   .43                
> > > >                                                    
> > > > Peak Usage Information:                            
> > > >   Peak usage  . . . . . . . :   .43                
> > > >   Last peak . . . . . . . . :   06/09/04  10:17:40 
> > > >                                                    
> > > > Log violations  . . . . . . :   *NO 
> > > >                                     
> > > > Message queue/Library . . . :   *NONE
> > > >                                     
> > > > Keyed compliance information:       
> > > >   Expiration date . . . . . :   *NONE
> > > >   Grace period  . . . . . . :   0   
> > > >   Date grace period expires :   *NONE
> > > >
> > > > I'm just curious what gives, plus whether or not it can potentially
bite
> > > >         
>
>   
> > > > me in the butt.
> > > >
> > > > Thanks.
> > > >
> > > >   
> > > >     
> > > >       
> > > >         
> > >   
> > >     
> > >       
> >   
> >     
>
>