Re: It only happen on a friday

[Tom Liotta <qsrvbas@xxxxxxxxxxxx>]

Denis Robitaille wrote:
> Users will never stop surprising me.

A few years ago, we heard of the worker who was noticed responding 
to a standard "no authority to object" kind of error message and 
continuing on as if nothing was wrong.

When asked about it, the response was that it happened all the time. 
She would simply continue as best she could. When asked why she 
never complained or told anyone about the problem so it could be 
fixed, the totally calm and restrained response was simply "Because 
it said I didn't have authority to object."

Ever since, I've tried to be careful in how I word error messages.

Tom Liotta