FYI....I stand corrected!
One was a customer - Roxanne Reynolds-Lair from FIDM. The other was Mike
Rousseaux from IBM. The chat transcript will be posted tomorrow at
iSociety.org.
In the meantime, there is a SIG at iSociety.common.org that might help
people learn about the FIDM implementation. You can find that here:
http://isociety.common.org/groups/view/sig/?sigid=IP+Telephony+
There is an IBM case study PDF posted there that you can download.
Trevor 
 
.....Anne
 
************************
Have a blessed day!
  Anne Lucas 
  Customer Account Executive, Genisys Group, Inc.
  205-823-4831 Office,   205-746-6850 Mobile
  Fax: 205-690-4193 or 615-250-4889 
  email:  alucas@xxxxxxxxxxx
  AOL Instant Message:  So Anne Lucas
 
  www.teamggi.com
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