IBM HW support voice problems -- MIDRANGE-L

Subject: IBM HW support voice problems
From: "Justin C. Haase" <jchaase@xxxxxxxxx>
Date: Mon, 12 Nov 2007 16:09:46 -0600
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Is anyone else having trouble with the voice quality once you get past
the auto-attendant at 1-800-IBM-SERV? Seems like it's only been the
past few weeks.

Software support is fine, hardware support sounds like a VoIP
connection over lamp cord. Really choppy, bad quality. If it was
happening on the auto-attendant prompts, I'd blame my service, but it
only happens once a live person is obtained for initial information
retrieval. Same on my landline as my cell.

Anyone else?

jch

Follow-Ups:

Re: IBM HW support voice problems , Lukas Beeler
Re: IBM HW support voice problems , SJL

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