Can he speak Portuguese? He'll have better luck.
Paul Nelson
Office 512-392-2577
Cell 708-670-6978
nelsonp@xxxxxxxxxxxxx
-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of rob@xxxxxxxxx
Sent: Thursday, February 07, 2008 11:24 AM
To: Midrange Systems Technical Discussion
Subject: Re: HMC: Error HSCP0003 when "Back up HMC Data"
Tried that once. Made the mistake of telling them it was the HMC. Hung
up. Tried opening a new pmr saying it was an i5/os upgrade issue (which
they promptly changed to OS/400 upgrade). Now, once I am past the
gatekeeper I am going to see if I can get transferred to the right group.
Meanwhile, my BP is battling the entitlement demons...
Rob Berendt
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