RE: AS-400 TCP3436 Error when printing remotely

["Bollinger, Kristine" <kristinebollinger@xxxxxxxxxxxxxxxxxxxx>]

We have 3 HP Printers and 1 Zebra printers.  It is possible that the HP printers
go into power save mode and I can turn that off on those, but the Zebra has the
same problem, but that one doesn't go into sleep mode.  It does however affect
them all on various occasions so I will try your suggestion on the HPs.

Thanks,
Kristine Bollinger
The Bergquist Company
952-486-6346



-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx]On Behalf Of Paul Nelson
Sent: Wednesday, February 27, 2008 11:35 AM
To: 'Midrange Systems Technical Discussion'
Subject: RE: AS-400 TCP3436 Error when printing remotely


Is that printer set to go into sleep/power saver mode? I've seen this happen
before. 

Paul Nelson
Office 512-392-2577
Cell 708-670-6978
nelsonp@xxxxxxxxxxxxx


-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Bollinger, Kristine
Sent: Wednesday, February 27, 2008 9:46 AM
To: Bollinger, Kristine; Midrange Systems Technical Discussion
Subject: AS-400 TCP3436 Error when printing remotely

Hello All!

We have an IBM AS400 in Minnesota and a remote office in Hong Kong that we
are printing to.  It seems that every night (their day) we can ping their
printer but the AS400 cannot print to it and gets stuck in send mode.
Now we have 4 printers out there and it doesn't happen to them all, it is
usually just one a night.  At around 6am it will begin working again.

We get the following error:
TCP3436
Message . . . . :   No response from remote host system within open
time-out. 

I'm wondering if anybody has a solution to this?  It doesn't seem to be
network given we can print to the other printers out there.  If we try
toggling off and on the device it still won't work.

Thanks,
Kristine Bollinger
The Bergquist Company









----- Original Message ----- 
From: <Bonnie_Lokenvitz@xxxxxxxxxxxxxx>
To: <midrange-l@xxxxxxxxxxxx>
Sent: Tuesday, March 09, 2004 7:18 AM
Subject: Remote Printer - What do I ask Network guy to check on his side?


> Still at V4R5 and still operator-less.
>
> We have several Intermec 3400's setup as remote writers.
> CRTOUTQ with connection type *IP and the IP address.  Added another
> yesterday.
>
> The As/400 print stays in send mode and this error appears in QSPL  job:
>
> TCP3436
> Message . . . . :   No response from remote host system within open
> time-out.
> Cause . . . . . :   An open request was sent to a remote host system, but
> that
>   host system did not respond to the request before the open time-out
> expired.
>   This may be due to the fact that the TCP/IP services are not currently
>
>   available on the remote host system.
>
>
> The network admin says he can ping it so there's no problem.  VFYTCPCNN
> from AS/400 also works.  Where else should we be looking?
>
> Thanks much,
> Bonnie Lokenvitz
> Engineered Polymers
>
>
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