I should have said - I do NOT have authority to firewall set-up...
----- Forwarded by Kathie Heeter/lhebooks on 06/24/2008 05:52 PM -----
Kathie Heeter/lhebooks 
06/24/2008 05:51 PM
To
Midrange Lists
cc
Subject
AS/2, HTTP, Edi, Ports, TDManager, Oh-My
Good Evening;
My newest problem is that I am trying to get two new Trading Partners 
set-up on AS/2. Well, one set-up and one switched over from the VAN.
We use TDManager from Click Commerce as our AS2 package. We have several 
partners (over 10) (including Target, Walmart, and many others) that we 
are trading Edi with via AS2 quite successfully. I set-up some of the 
existing partners here, and know quite a bit about TDManager. I have used 
it before. Click Commerce support cannot help me with this situation. 
It is just these two new partners that is the problem right now. When 
implementing a new partner, I used to call our the network expert and 
firewall guru here, and they set-up the new IP address for the partner in 
the firewall (I do NOT have authority to firewall set-up) and tested the 
connection. Once they saw the data getting into the firewall, I varied our 
handshake set-up in the TDManager AS2 software as agreed upon with the 
partner, and it would eventually work. These two new partners that I am 
trying to set-up are getting the same 401 Authentication errors getting 
into our system. 
They should connect to  
http://edi.oursite.com:nnnn (our as/2 port)
Our firewall, http, as/2 expert, and the person who originally installed 
and maintained our TDManager software is no longer with the company.
We have a network administrator. He did his thing to let these two new 
partners into our firewall. As far as he can see, there is nothing wrong 
on his end. He said the data is getting in, but it is not showing up on 
the iseries. He is not an HTTP, AS2, or iSeries guy though. He was not the 
one that administered that part of things. He is the one left with it. 
I understand the set-up and handshakes have to agree between our partner 
and us. As far as they say, it does. WE exchanged certificates and they 
are imported properly. 
Do you know what else could cause this 401 Authentication Error when the 
partners tries to connect to our system?
I have the one partner set-up in TDManager with:
Compression:            None
Filter Algorithm:       None
Encryption:             Triple-DES
Assurance:              SHA
Signature Algorithm:    PKCS-1
Security Structure:     S/MIME SHA-MD1
Thanks in advance - again... When it rains it pours...
Kathie
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