Re: Upgrade woes

[rob@xxxxxxxxx]

I agree that some of these fees are ridiculous.  However what is the fee 
for?  If they dropped maintenance, and now want a key to run on the new 
machine, then I say "Shame on the customer".  That's normally a standard 
clause in any maintenance contract.  Anyone who drops maintenance had 
better have a plan to replace the software, or be making a conscientious 
business decision to sacrifice short term maintenance costs for a big 
charge to get upgrade.  While I think it's silly to do so they may have 
been in a real cash flow bind.

If, however, they are current on maintenance and the vendor wants a huge 
fee just to transfer hardware (same tier) then I say "Shame on the 
vendor".  This nefarious practice is more common in the EDI realm.

Not really sure what Infor's policy is - that is someone else's cheese 
here.
http://infor.com/company/licensemanagement/

Rob Berendt