Re: ANZCVNPRB for V6R1 - Don't Wait

[ChadB@xxxxxxxxxxxxxxxxxxxx]

Good update Jeff... i'll keep watching here and start running my reports
after I hear they have something that's all clear!



                                                                       
             Jeff Crosby                                               
             <jlcrosby@dilgard                                         
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             07/22/2008 11:04                                      Subject
             AM                        Re: ANZCVNPRB for V6R1 - Don't Wait
                                                                       
                                                                       
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Got a call from Help Systems tech support.

They thanked me for sending them the entire list of incompatible
programs.  No explanation as to why this V6R1 compatible version wasn't
V6R1 compatible, but they expect to issue a new install CD yet this
week, with correct install instructions.

BCD left a message last night that they will be calling today.  They're
on Pacific Time, so no call yet.

--
Jeff Crosby
UniPro Foodservice/Dilgard
260-422-7531
Opinions expressed are my own and not necessarily those of my company.
Unless I say so.



Jeff Crosby wrote:
> First company is Help Systems.  I use ABSTRACT and ESEND.  I requested
> V6R1 compatible versions.  The CD arrived yesterday and I installed.
> Afterward, a fresh run of ANZOBJCVN *COLLECT resulted in:
>
> 17 ABSTRACT programs still a problem
> 10 ESEND programs still a problem
> 2 programs in ASCSUPPORT library still a problem
>
> What also didn't help was the install instructions didn't match what I
> saw on the screen.  The printed instructions I received were the same as
> ASC (Advanced Systems Concepts) has used for years, before being
> purchased by Help Systems.  What actually happens is a totally different
> set of screens.  I assume this is a "Help Systemsification" (is that a
> word?) of the install process, but it didn't leave me feeling
> confident.  I emailed them the relevant pages from the ANZOBJCVN
> printout late yesterday, so they really haven't had time to respond.
>
> Second company is BCD.  I use ProGen Plus.  I downloaded V9.50 which is
> supposed to be V6R1 compatible.  So far we have been unable to install
> it.  The main library name for ProGen is GN#LIB.  The FTP file is being
> unpacked as "GNAELIB" only it's not really "AE" in there, it's some
> weird character that looks like an A and an E smashed together.  First
> guess was a CCSID issue, but my settings are the same as their V5R4
> machine.  They're still working on it.
>
> OTOH Prodata and Byteware got me V6R1 compatible versions in short order.
>
> I have a couple of other vendors software not compatible with V6R1.  I
> haven't contacted them yet, nor have I updated their software in over a
> year, so I didn't really expect they would be V6R1 compatible.  I don't
> really want to mention their names, since I haven't contacted them and
> they may very well have compliant versions.

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