This particular box came direct from IBM. No business partner involved.
However, no maintenance contract was engaged.
I quadruple-checked the cable from the HMC to the HMC1 port on the back of
the 520.
Best Regards,
Thomas Garvey
Unbeaten Path International
Office: 630-462-3991
web: www.unpath.com
-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Pete Massiello
Sent: Thursday, February 12, 2009 12:11 PM
To: 'Midrange Systems Technical Discussion'
Subject: RE: I/O Battery cache replacement problems
Where is the Business Partner who sold you the box. I am sure you can call
them, and they would be happy to come to your rescue. They probably have
people who have good experience setting up boxes, and will most likely be
able to get you out of this. Any good partner should be there for the life
of your box, not just until the check clears the bank.
Are you sure the cable from ETHO on the HMC is attached to the HMC1 port on
the back of your 520?
Pete
Pete Massiello
iTech Solutions
http://www.itechsol.com
From:
"Thomas Garvey" <tgarvey@xxxxxxxxxx>
To:
"'Midrange Systems Technical Discussion'" <midrange-l@xxxxxxxxxxxx>
Date:
02/12/2009 09:42 AM
Subject:
RE: I/O Battery cache replacement problems Sent by:
midrange-l-bounces@xxxxxxxxxxxx
Yes, we have an HMC but it's apparently not communicating with the iSeries.
When I click on Servers and Partitions it shows an IP address we don't use
(10.0.0.254) and says 'No Connection'. Normally it would show '9406-520
xxxxxxxx' where xxxxxxx is the Serial Number. Under that it would show the
partitions. None of that shows up.
We don't have a maintenance contract with IBM. Apparently the system called
IBM and they called us to see if we wanted their help. We said sure, but
then they wanted to charge $4250 to our credit card before we could even ask
a question.
Best Regards,
Thomas Garvey
UPI
-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Paul Nelson
Sent: Thursday, February 12, 2009 6:29 AM
To: 'Midrange Systems Technical Discussion'
Subject: RE: I/O Battery cache replacement problems
Google shows the machine is waiting for reset slots, but I have no idea what
that means. Do you have an HMC?
Can you call IBM?
Paul Nelson
Office 512-392-2577
Cell 708-670-6978
nelsonp@xxxxxxxxxxxxx
-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Thomas Garvey
Sent: Wednesday, February 11, 2009 7:00 PM
To: 'Midrange Systems Technical Discussion'
Subject: I/O Battery cache replacement problems
After powering my system down completely and replacing the cache battery I
am unable to get the system to IPL. I keep getting stuck at D200B077.
I've
tried reseating all the cards in their slots but nothing seems to help.
Any ideas? Anyone else every try this?
Best Regards,
Thomas Garvey
UPI
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