Re: Support on the blade vs a "real" i

[Pete Helgren <Pete@xxxxxxxxxx>]

Lukas,

This is a development machine on a developer lease directly with IBM so 
I theoretically couldn't have gotten better advice about the BCS and 
JS12 :-)

Not really complaining, just noting the differences in support and I 
guess I didn't really think through the support issues since I think in 
that last 17 years of AS/400-i ownership I have had exactly two drives 
fail and probably called software support 6 times. The i just runs and 
always has.  I figured that a BCS with a blade was just as stable, even 
though it might be more complex.  I am learning a new thing here!

As it turns out, the precipitating failure of the media tray is still 
being investigated.  They hope to have a patch available *soon*.  The 
VIOS failing to boot is a mystery both to me and the AIX group but 
without VIOS I can't get my IBM i LPAR to boot so I am stuck.  I spent 
an hour and a half on the phone yesterday but I have all day today to 
try to run this down.

I'll keep you posted.

Pete

Lukas Beeler wrote:
> On Mon, Apr 20, 2009 at 22:44, Pete Helgren <Pete@xxxxxxxxxx> wrote:
>   
> > Good question! Â I always just took the "standard" coverage that came
> >     
>
> Most Blades/BladeCenter ship with a 3 year warranty with a next
> business day coverage by default.
>
>   
> > Already beginning to miss the i in System i (i=Integration of HW/SW/support)
> >     
>
> Your BP should've told you that, and make sure that you get what you
> needed. But it's a damn shame, many of them don't care about the
> newest additions to the IBM i capable platforms.
>
>