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  3. May 2009

RE: iSeries Hardware/software maintenance contract


We have an older 550 system with several older 3590 tape drives, that
just came off a 5 year contract ... We expected it to go up.

It has been checked and double checked ... This is what IBM says they
will be charging us....


Kenneth
Kenneth E. Graap


-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Pete Massiello
Sent: Tuesday, May 26, 2009 7:53 AM
To: 'Midrange Systems Technical Discussion'
Subject: RE: iSeries Hardware/software maintenance contract

That is a huge increase, and I don't know of any of our customers who
have increased that much (if any!!!!). Is there anything unique about
your configuration. Did you ask for a breakdown so that you can see
what increased?



Pete

Pete Massiello
iTech Solutions
www.itechsol.com


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