Call center application -- MIDRANGE-L

Subject: Call center application
From: "Paul E. Fenstermacher" <paulf@xxxxxxxxxxx>
Date: Thu, 15 Oct 2009 15:50:35 -0500
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We need an application that will use a phone number from a phone switch
to get customer data and display it on the screen while the operator is
talking with the customer. I'm thinking that CallPath 400 is similar to
what we need but would like some other options/opinions. Thanks.

Paul Fenstermacher

Certified Specialist - i5 System Administration

Bass Pro Shops

417-873-5424 d

417-429-7694 c

paulf@xxxxxxxxxxx <mailto:paulf@xxxxxxxxxxx>

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Follow-Ups:

Re: Call center application , Glenn Hopwood

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