RE: Server Connectivity Checklist

["Norm Dennis" <nhdennis@xxxxxxxxxxx>]

Hi Sneha,
Can you give a bit more detail about how you are trying to access the
network and the AS400's?

How do you normally connect when the connection is working? 
Is it dialup, VPN, etc.?
Do you get any form of message to indicate that the connection is in error?

Any additional information you can provide may be of assistance to anyone
trying to help you.


Norm Dennis

-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of sneha verma
Sent: Monday, 14 December 2009 1:28 PM
To: midrange-l@xxxxxxxxxxxx
Subject: Server Connectivity Checklist

Hi,

I remotely support the AS400 Servers.

At times,I am unable to connect to the server.The server can also not be
pinged from my end.

In such cases can anyone please provide me a list of steps/tests which I
should perform to make sure that the problem is not an AS400 Problem and it
is realted to networks.

Regards
Sneha