Answer messages remotely via email or text message

["Ed Allen" <ed.allen@xxxxxxx>]

I thought I did good writing a small program to monitor QSYSOPR message queue and sending email and/or text messages to

the appropriate person when a message requiring an action is encountered.

Everyone loved it, I was looking good! But my euphoria was short lived when I started receiving requests to allow them to answer the messages via a reply to the email or text message.

Now I am stumped on where to even begin. Anyone doing this already? Can anyone point me to where I begin to look for material on how to do this?

Is it even possible? I did some searching on the interent but came up empty (but not sure my search terms were accurate for the solution)

Any advice out there?

Ed