RE: 800-ibm-serv all circuits are busy for hours

[Jerry Adams <Jerry@xxxxxxxxxxxxxxx>]

Jim,

I usually use the on-line service call at https://www-930.ibm.com/support/esc/signin.jsp.  Can't say it's nay faster (or slower), but the 800 service still makes you wait for a callback.

Jerry C. Adams
IBM System i Programmer/Analyst
--
B&W Wholesale
office: 615-995-7024
email:  jerry@xxxxxxxxxxxxxxx


-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Jim Franz
Sent: Friday, February 26, 2010 6:07 PM
To: MIDRANGE-L@xxxxxxxxxxxx
Subject: 800-ibm-serv all circuits are busy for hours

I've been trying to place a service call since 4:15p eastern
(Strange stuff w/lan console..)
and get an "all circuits are busy" msg...
Anyone getting thru?
(it could be local telecom traffic in NC?)

Jim Franz