Re: Dynamic Problem/Performance Reporting -- MIDRANGE-L

Subject: Re: Dynamic Problem/Performance Reporting
From: rob@xxxxxxxxx
Date: Wed, 21 Apr 2010 10:13:22 -0400
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Our help desk is looking (in addition to existing Domino based help desk
software), Tivoli software to receive and process "alerts". Alerts are an
industry standard. Many clients can generate them. I think Byteware can.
When they send out an alert then the Tivoli software processes it. And
you can set up one standard place to handle alerts from disparate pieces
of equipment.

Rob Berendt

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Follow-Ups:

Re: Dynamic Problem/Performance Reporting , Michael Ryan

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