RE: Tape Library Issue

["Lollar, Lynda" <Lynda.Lollar@xxxxxxxxxxxxxxxx>]

Looked back through some of our records and we had that issue as well. It was a door switch sensor that had gone bad. Had to have IBM come in to replace it. Just make sure when IBM leaves that they leave the library on-line.

Lynda Lollar


-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Lollar, Lynda
Sent: Friday, October 08, 2010 8:50 AM
To: Midrange Systems Technical Discussion
Subject: RE: Tape Library Issue

If the door truly is not open, you may want to check your firmware levels on your library.

Lynda Lollar

-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Darell Wheeler
Sent: Friday, October 08, 2010 7:29 AM
To: midrange-l@xxxxxxxxxxxx
Subject: Tape Library Issue

Hi,
 
We have issue with the tape library and when we do WRMLMBRM,we get the error 'Media library TAPMLB03 door open, please close door'.We have asked the operator onsite to close the dorr as per the above error but it does not seem to solve the problem.
 
We have TS3310 for the web interface.Can anyone please suggest if it is possible to check the reason for this error and fix this remotely.
 
Thanks
Darell