Re: Writer job ends abnormally

[CRPence <CRPbottle@xxxxxxxxx>]

On 2/14/11 1:48 PM, jmmckee wrote:
> Not sure if this is *the* message.  The message I originally see is
> not in the writer's job log or on QHST.  But, a message, maybe
> CPD338D, is presented for a writer.  Options available are (C R).  I
> respond R.  Writer ends abnormally.  Restart writer, and printing
> works just fine.
>
> Questions (maybe naive):
>
> 1) Why does the writer end when I respond with an R?
> 2) Message text for the message is "An error occurred while receiving
> data". Could this imply an issue with the network card in the
> printer? Or, is there some other explanation?
>
> This was brought to my attention on two printers.  I told the person
> who reported it, the writers would end, and they did.  Is this what
> is supposed to happen?
>
> On v5r4.  SA does not believe in applying CUMes, so this issue, if it
> is a real issue, might have been fixed years ago.  If there is a PTF
> that addresses this, it is remotely possible that it might get
> applied, but only if a case can be made (groan).  I seriously wonder
> how this SA handles mundane things like car maintenance - wait until
> disaster and blame automaker?????

  The message CPD338D has the quoted text as its first level message 
text and that message is mentioned in the following KB article with 
explicit reference to NIC [or print server; with a specific return code 
anyhow] as a possible origin, plus mentions timeouts as another possible 
origin [as a separate reply already suggested]:

IBM software technical document number 14461435:
http://www-912.ibm.com/s_dir/slkbase.NSF/0/1e61e34f2505754f862566e20051c3de?OpenDocument&ExpandSection=8%2C9%2C2%2C3%2C5%2C6%2C4%2C7

Regards, Chuck