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Why not use Logmein.com ?
Set up an internal desktop with just the apps on it that are needed and let them at it.
No cost and no open firewall ports.
If you decide to open up Telnet, you might want to open up Port 21023 and map to Port 23 or similar so it doesn't sniff like a Telnet port if someone hits the address.
Regards,
Richard Schoen
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