Re: subject: Re: Pet peeve about users

Oooh. That's harsh. :)


On Tue, Jan 17, 2012 at 12:11 PM, Michael Ryan <michaelrtr@xxxxxxxxx> wrote:

Good point. One of my favorite insults (in a loving way) to IT folks
is "you're acting like a user!" when they come to me with problems
where they don't have an error message or a description of a problem.

On Tue, Jan 17, 2012 at 12:03 PM, William A. Hansen
<whansen@xxxxxxxxxxxxx> wrote:

Michael,

I hate to break it to you, but most of the world would consider "IT

users" to be the unwashed.

In my experience, however, they are no better at reporting bugs in

software they did not write. "Not my problem, mon."

If you want to be told about your errors, you need to build your

software to send you messages directly.

Cheers,

Bill
William A. Hansen
whansen@xxxxxxxxxxxxx
Manta Technologies Inc.
Toll-free: (800) 406-2682 x 101
Direct: (303) 862-4562
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