Re: Printer weirdness -- MIDRANGE-L

1. MFRTYPMDL is *LEXOPTRAT

2. Not sure how to tell that. Printer config is passworded. Xerox
guy on sit is on person with the password.

3. Both DEVDs use SNMP

4. I can't remember but believe I used *LEXOPTRAT

5. Port is 9100 on both DEVDs

6. I >believ< logging is turned on, at some level. I saw some logged
events, but didn't see a way to scroll through them.

7. Not sure what you mean. I have seen one that requires you to enter
a code to do anything, but no such requirement is on this device -
except for admin functions.

I had a deadline to hit today. Spent (or wasted) 5 hours over two
days on this thing. Long story, as things are >currently< back the
way they were BEFORE yesterday - meaning printer file is being sent to
a Lexmark. Xerox guy isn't a real tech. He has told me his primary
function is toner and minor repairs. There are perhaps 100 or more
Xerox printers onsite.

Thanks.

John McKee

On Thu, Jul 26, 2012 at 8:34 PM, franz400 <franz400@xxxxxxx> wrote:

John,

Just to rule out any i issues, the ibm doc "information on printers from
xerox and fuji xerox"
http://www-01.ibm.com/support/docview.wss?uid=nas1cc6ee2005999a36d862569c100796da4

1. lists the mfrtypmdl as *LEXOPTRAT or *HP5 - for either - printer in
pcl5e/pcl6 mode.
which did you choose? (and I'd try the lexoptrat first)
There are other Printer Data Streams supported on this printer with special
notes in the above doc

2. make sure someone did not put the printer in Postscript mode only...
3. options for remote outq (last choice)
PJL
SNMP
4. the wscst - what mfrtypmdl was it based on?
5. Is the printer setup to talk on port 9100 and is that in your config?

The printer...
6. I would think a Xerox tech could access error logs on the printer..
since google changed how some web page links don't show up <grrrr>
search for xerox 3635mfp manual and look at page 95 to turn on logging
(i think thats what it is saying)
7. finally - this printer support user authentication and has someone turned
that on?

jim franz

----- Original Message -----
From: "John McKee" <jmmckee@xxxxxxxxxxxxxx>
To: "Midrange Systems Technical Discussion" <midrange-l@xxxxxxxxxxxx>
Sent: Thursday, July 26, 2012 4:01 PM
Subject: Re: Printer weirdness

I could see that. Except that the printer file works with no
overrides on other printers, and worked fine yesterday on this
specific printer.

The first DEVD has a WSCST to force drawer 2 since legal is wanted and
that continues to work. Sending a plain jane spool file to the second
DEVD that has no WSCST also works. Just makes no sense, to me, why a
printer file with vertical and horizontal lines would work yesterday
and not today. And, why it would trigger a printer reboot.

John McKee

On Thu, Jul 26, 2012 at 2:50 PM, Jack Kingsley <iseriesflorida@xxxxxxxxx>
wrote:

I know that XEROX has an XTOOLS library that has many custom WSCST's for
there multi function printer models, maybe you need a specialized WSCST
to
support what you are attempting to do.

On Thu, Jul 26, 2012 at 3:35 PM, John McKee <jmmckee@xxxxxxxxxxxxxx>
wrote:

Yesterday, I created a second DEVD for Xerox 3635 MFP. First DEVD
has WSCST to force tray 2. Everything worked.

Yesterday.

Today, send data to that second DEVD, and that data includes a form
produced by printer file, and the printer briefly display some
cryptic message - then reboots.

Didn't do this yesterday.

Our on-site Xerox guy has no clue.

I can repeat the form send and it will always create an odd error,
then reboot. I have to be fast to even see that an error is
displayed.

Sending none form data to either DEVD works like a champ.

I don't think this is an issue on the i. Just wanted to ask the gurus
to be sure.

Anybody have even a clue what might be going on?????

John McKee
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