WRKCFGSTS *DEV behaves differently on two different systems - why?

On our box, wrkcfgsts *dev qpad* displays the "Work with Configuration
Status" screen with the QPAD* devices listed.

On a customer box, that same command shows the "Work with Devices" screen
with all of the QPAD* devices listed. I'm connecting to it remotely via
telnet.

Both systems are running v6r1. My user profile on both systems is the same,
except for my outq.

Is there some setting or system value I need to check on the customer box so
that the wrkcfgsts *dev displays the "Work with Configuration Status"
screen?

TomH