Re: Telnet session is broken.

[John Jones <chianime@xxxxxxxxx>]

Norm's & Rob's suggestions are good.  You might also ask your
router/firewall/VPN administrator look to see if they drop inactive
connections after just a few minutes.

If one of the users who has the problem is good with PCs, ask them to run a
command prompt and run "ping -t www.google.com"; if that ping goes from
returning a response to timing out then the problem is definitely in their
internet connection.

When the problem occurs, does it happen to all VPN users or just a few
people?
When the problem occurs, does the company's Internet connection drop
briefly?  Isolate the time that the problem occurred and ask your network
administrator to look at their logs.


On Thu, Aug 9, 2012 at 3:19 AM, Norm Dennis <nhdennis@xxxxxxxxxxx> wrote:

> Tomek,
> It sounds like there may be an issue with session timeout or unstable
> communications.
> Have you been able to do any investigation of the communications, checking
> with ISP or VPN provider?
> Is the communications link all wired or a wireless component?
> Is the issue with one user or a number of users working from a home
> environment?
> Cheers,
>
> Norm Dennis
>
> -----Original Message-----
> From: midrange-l-bounces@xxxxxxxxxxxx
> [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Tomasz Skorza
> Sent: Thursday, 9 August 2012 4:08 PM
> To: midrange-l@xxxxxxxxxxxx
> Subject: Telnet session is broken.
>
> Hi guys
>
> have you any idea what could be a reason for break telnet session?
>
> When my users work's via VPN on AS400 (5250 session) their session is break
> many times. They works, everythinks seems to be good, and suddenly their
> sessions is reloaded to logon screen. Internet works, email works, any
> other
> program not detect any problem - only 5250 session is reloaded.
>
> When they works on LAN in office, everything is OK. And to be precise - not
> every time we have problem with VPN and 5250, weeks, months is OK, and a
> horrible for a few days, and again peace for weeks/months and again a
> problem for few days ...
>
> I think that problem is with the internet line in user's houses, but how to
> be sure that this is not caused by VPN or AS400 itself?
>
> Regards
>
> Tomek
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