<snip>
His i user profile is different from his network id. I asked him to check
that his i password was 10 characters or less. Same for his network
password. And that network password had no mixed case or special
characters.
</snip>
Does the user understand what "mixed case" means? I just tell them all
upper case or all lower case. Letters or letters and numbers. Must start
with a letter. Do not start with a Q.

Why not a Q? Something to do with Q1234 being the same as 1234.



Rob Berendt

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