Re: Brainstorming

[Mark S Waterbury <mark.s.waterbury@xxxxxxxxxxxxx>]

Thomas:

What version / release of OS/400 or IBM i are you running at your site?

What version / release of OS/400 or IBM i is running at the customer 
site where this fails?

What Cumulative PTF level do you have on your OS/400 or IBM i system?

What Cumulative PTF level does your customer have on their OS/400 or IBM 
i system?

For starters ...

Mark S. Waterbury

> On 6/5/2013 3:28 PM, Thomas Garvey wrote:
> We have a program that is apparently failing at a user site, but not on our
> test and development systems.  The nature of the failure is that selected
> data does not appear as expected in a subfile program.
>   
> To test it we had the object library and data library from the user system
> saved and sent to our test system.  We restored the objects and tested the
> process here.  It works just fine.
>   
> So, what could be different at the user site and our site that would change
> whether records are displayed in a subfile?
>   
> My first (and only) thought was in regards to authority to either the file
> and/or the program.  We've tried all the permutations we could think of
> (owner of program object, adopt authority yes/no, ownership and authority to
> files, etc.) and it still works on our system.
>   
> Any other ideas that would make something work on one system and not
> another?  Remember, both the program object and data files libraries from
> the user site were restored to the test system.
>   
> Thanks for any advice.
>   
> Tom Garvey
>