Re: Who is our account administrator, and how do we get customer numbers added to it?

[Sam_L <lennon_s_j@xxxxxxxxxxx>]

Been through that but I don't remember how...  I suspect I had to get 
the BP or IBM to make me an administrator.  I do remember removing 
several former employees, at least one of who was an administrator.

Sam

On 7/18/2013 8:47 AM, rob@xxxxxxxxx wrote:
> When I go to the dreaded IBM Support Portal at
> https://www-947.ibm.com/support/entry/portal/Overview
>
> and then pick Services administration
> https://www-947.ibm.com/support/entry/myportal/myservprofsystems
>
> I have a couple of areas.  Basically "My service profile" and
> "Administrator".  These areas allow me to assign customer numbers,
> systems, etc.  We have three active customer numbers.  Apparently I am not
> the "Administrator".  Perhaps my boss is (I have bcc'd him on the
> message).  I also have a fear that our administrator is an employee who
> has left the company.  How do I determine who this administrator is?
>
>
> Rob Berendt