RES: Google hosted email

John,

If your costumer uses a paid version of Gmail, on Google Apps, he can call
support stating your e-mails are not being received.

If not, you may can try here:
https://productforums.google.com/forum/#!forum/gmail

Second choice requires a bit of luck, but almost always worked for me when
having issues with Gmail.

Regards,

Rubens

-----Mensagem original-----
De: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] Em nome de Jon Paris
Enviada em: segunda-feira, 23 de junho de 2014 20:43
Para: Midrange Systems Technical Discussion
Assunto: Re: Google hosted email

OOppsss missed on thing.

gmail support? I tried before to find some and gave up - if you know of a
URL that will get me started [please let me know. Much like with Amazon I've
never got buoying the "did that help" type web pages.


On 2014-06-23, at 6:31 PM, Pete Helgren <Pete@xxxxxxxxxx> wrote:

Long shot since you mentioned that the "Spam Filters" have been checked.

Does "Spam Filters" include the "Promotions" folder that Gmail added about a
year ago? We had hundreds of Gmail users start complaining that our
notification emails were no longer being received. After much diagnosis and
hew and cry, turns out most of them had the emails going to the "Promotions"
folder. Why? We don't know!

You probably already looked but that was haunting us for a while (we have

less sophisticated users...). I reckon your mystery folks have taken the
option to "view all" and still came up short?

I didn't see anything in Gmail regarding a PDF based emails but I did see

a size option on filter settings. I wonder if there is some combination of
filters that discards the mail. I wonder if Gmail support can help?

There must be a filter setting that is buggering it. I can't tell from

your original post: Is this ALL Gmail recipients or just some?

Pete Helgren
www.petesworkshop.com
GIAC Secure Software Programmer-Java

On 6/23/2014 10:20 AM, Jon Paris wrote:

I'm having trouble sending emails not just to gmail accounts but also to

some commercial gmail hosted accounts.

Nothing is showing up in the spam filters and no bounce messages.

I have succeeded in sending simple emails from the IBM i to those same

accounts - so it appears to be content related but ...

Anyone have any experience of similar problems with google hosted mail?


Jon Paris

www.partner400.com
www.SystemiDeveloper.com

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Jon Paris

www.partner400.com
www.SystemiDeveloper.com




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