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Our support team should be able to help.
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message: 2
date: Tue, 21 Apr 2015 09:44:23 -0500
from: John McKee <jmmckee@xxxxxxxxxxxxxx>
subject: ROBOT issues
This is Robot on the remote system. Not sure anybody there knows anything about Robot anymore.
There is a library on that system with thousands of save files. I restored one to a different library. Six files. Looked like Robot combined a lot of spool files. The original spool files will need to be extracted and saved for several yers.
There are also a huge number of spool files in one output queue. We have no idea if the spool files are the same as the save files.
No customer id information.
No idea how to contact Help Systems.
Can anybody offer any suggestions? Contact me off list if you want to.
Thanks.
John McKee
midrange.com
