Re: Dead 3590 E11

[John McKee <jmmckee3@xxxxxxxxx>]

Any hope may have been dashed.  Since drive is not under maintenance, my
service request has been sent to entitlement.  I did receive an email, with
some reluctance, stating an amount that needed to be encumbered.  Once that
has been done, the ticket goes to SSR.   Either price is cheaper than the
amount requested.  I can't even find out from IBM is the 3590 E11 is
considered a customer replaceable component.

For now at least, I would be mildly satisfied just to know how to properly
open the front up to see where the cartridge is jammed and and how to get
it out.  Only a guess at this point, but it would seem that the cartridge
itself is currently undamaged, since the error appeared following a message
indicating cartridge was being transferred.

On the "good" side (isn't really one), I avoided four weeks in a row of
failed Go SAVE 21.

Yesterday, I wrote backed up a number of libraries to the jammed 3590
cartridge, and deleted them.  This morning, I performed an IPL, which
lowered maximum unprotect from 20G to 5G, and %system ASP use from 67 to
65.  Might not have needed the second tape.

I sent an email to my boss.  No idea if my emails make it past the spam
filter.  A previously assigned boss contacted me after he saw my email in
the spam folder.  Why in the world would somebody set up a spam filter rule
that rejected email from people within the company domain?   My new
supervisor, who never contacted me and I never contacted before.  I don't
get that.

Any WAG as to how heavy a 3590 E11 is?

John McKee



On Wed, Sep 16, 2015 at 11:30 AM, <rob@xxxxxxxxx> wrote:

> Is this ad for real?
>
> https://www.allhdd.com/?subcats=Y&pcode_from_q=Y&pshort=N&pfull=N&pname=N&pkeywords=N&search_performed=Y&src=ggl&q=3590-E11&dispatch=products.search&gclid=CjwKEAjwpuSvBRDSkaes4OasuEESJACfwIc_seaWvoAXg3WOXtCJjLzzrKKIF3AfNggEKMNpvgu7CBoCXHzw_wcB
>
> Because some else lists it for a lot more
>
> http://www.memory4less.com/m4l_itemdetail.aspx?itemid=1439254033&partno=3590-E11&rid=90&origin=pla&gclid=CjwKEAjwpuSvBRDSkaes4OasuEESJACfwIc_SbiR7j6fwZSSVMPVPWaXIuHgEqpP_DGIlTVjfntHXhoCW3Dw_wcB
>
> Buy the first one before they sober up?
>
> Rob Berendt
> --
> IBM Certified System Administrator - IBM i 6.1
> Group Dekko
> Dept 1600
> Mail to:  2505 Dekko Drive
>           Garrett, IN 46738
> Ship to:  Dock 108
>           6928N 400E
>           Kendallville, IN 46755
> http://www.dekko.com
>
>
>
>
>
> From:   John McKee <jmmckee3@xxxxxxxxx>
> To:     Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxx>
> Date:   09/16/2015 11:47 AM
> Subject:        Dead 3590 E11
> Sent by:        "MIDRANGE-L" <midrange-l-bounces@xxxxxxxxxxxx>
>
>
>
> Came in this morning and power cycled the 3590.  Did self test.  Think I
> heard activity from tape movement mechanism.  Not sure as computer room is
> noisy.
>
> Panel returned to display "MOVE ERROR" and cartridge is still inside.
>
> Called IBM.  No outward laughter.  I learned that the 3590 is considered
> an
> external device.  Not under maintenance.  So, I was sent to entitlement. A
> preliminary estimate for service is 4,700.
>
> Questions:
>
> 1)  Is the 3590 E11 considered a device that customer can replace?
>
> 2)  If so, are there any suggestions as to where to puchase one and what
> an
> appropriate price might be?
>
> 3)  If customer replacaeble, is there a procedure to be followed?
>
> 4)  Whether customer replaceable or not, is anybody interested in coming
> to
> Topeka - assuming for less than IBM wants for service?  If so, can an
> estimate be given?  For this, you can contact me off list.
>
> The 520 still has no drop dead date assigned.  Could be three months.
> Could be longer.  We do have IBM hardware maintenance until end of year on
> the 520 itself.
>
> I appreciate your time.
>
>
> John McKee
> --
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