RE: IBM i - Licensing and Entitlement with PTF installation

Both Larry and Jim are correct. If you don't have SWMA you aren't entitled to PTFs. While we have all our images on our own tapes for every release, we won't put PTFs on a customer who doesn't have a valid SWMA Contract. It's not right, it's not fair to IBM, it's not fair to customers who paid for SWMA. Try doing a SNDPTFORD *HIPER from a command line on that machine, and you will see that.

My question to a business is if you are on a "Supported" release, and you are running your business on this machine, then why would you not have support? For the small amount of SWMA, it costs probably less than if the business was down a few hours a year.

Also remember, that if you are on Power8 you now have a SWMA like maintenance on the firmware and when you do a DSPFMWSTS you will see the date (Firmware Entitlement Date) that you will no longer be able to put fixes into your firmware, unless you renew your maintenance. Since you get 3 years with every P8, expect this to start hitting in about 15 to 18 months. I wrote an article on this for IT Jungle http://www.itjungle.com/fhg/fhg100615-printer01.html


Pete

Pete Massiello
iTech Solutions
http://www.itechsol.com
http://www.iInTheCloud.com

Office: 203-744-7854



-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of PaultinNZ
Sent: Saturday, May 21, 2016 5:06 PM
To: Midrange Systems Technical Discussion
Subject: Re: IBM i - Licensing and Entitlement with PTF installation

Thanks Jim...the more answers I get like this the more I can convince the powers that be that I am correct.

Maybe Pete M is over Common and willing to add his weight to this!🤔

On 22 May 2016 at 01:33, Jim Oberholtzer <midrangel@xxxxxxxxxxxxxxxxx>
wrote:

You are correct.

As Larry said, NO. Unless you're paying IBM for support you are not
entitled to the PTFs. End of story.

That's why all of us that are in the business of supporting customers
verify that SWMA is active BEFORE we apply PTFs even if we downloaded
them ourselves. Generally I always order whatever the customer needs
under the serial number machine type of that specific machine. That
way IBM entitlement 1) is able to verify eligibility and 2) knows we
are downloading fixes.

--
Jim Oberholtzer
Agile Technology Architects


-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of
PaultinNZ
Sent: Friday, May 20, 2016 9:50 PM
To: Midrange Systems Technical Discussion
Subject: Re: IBM i - Licensing and Entitlement with PTF installation

The above document does state the following and the italicized
sentence seems very clear about using support benefits that have not
been paid in
full:

*3.8 IBM Software Subscription* and Support IBM provides IBM Software
Subscription and Support with each IBM Program licensed under the IPLA.
IBM Software Subscription and Support begins on the date of IBM
Program acquisition and ends on the last day of the corresponding
month in the following year, unless the date of acquisition is the
first day of the month, in which case coverage ends on the last day of
the month, 12 months from acquisition.
IBM Software Subscription and Support includes defect corrections,
restrictions, bypasses, and any new versions, releases, or updates IBM
makes generally available.
IBM provides Client assistance for Client’s
i) routine, short duration installation and usage (how-to) questions;
ii) coderelated questions (together “Support”).
Consult the IBM Software Support Handbook for details at
http://www.ibm.com/software/support .

Support for a particular version or release of an IBM Program is
available only until IBM withdraws Support for that IBM Program’s version or release.
When Support is withdrawn, Client must upgrade to a supported version
or release of the IBM Program to continue to receive Support.
The IBM “Software Support Lifecycle” policy is available at
http://www.ibm.com/software/info/supportlifecycle/ .
If Client elects to continue IBM Software Subscription and Support for
an IBM Program at a designated Client Site, Client must maintain IBM
Software Subscription and Support for all uses and installations of
the IBM Program at that Site.
If Client requests to renew expiring IBM Software Subscription and
Support at a lesser quantity of IBM Program uses and installations
than the expiring quantity, Client must provide a report that verifies
current IBM Program usage and installation, and may be required to
provide other compliance verification information.
*Client shall not use IBM Software Subscription and Support benefits
for IBM Programs for which Client has not fully paid for IBM Software
Subscription and Support. If Client does, Client must acquire IBM
Software Subscription and Support reinstatement sufficient to cover
all such unauthorized use at then current IBM prices. *


​​Looks to me that we can't apply PTF's to a software stack that isn't
under "IBM Software Subscription and support".


Anyone know of any flaws in my deduction?

Really appreciate your feedback.

On 21 May 2016 at 14:29, PaultinNZ <paultormey@xxxxxxxxx> wrote:

In fact,
https://www-01.ibm.com/software/passportadvantage/about_software_lic
en
sing.html
,
seems to confirm that you will be liable for annual renewals to
enable your entitlement.






On 21 May 2016 at 14:11, PaultinNZ <paultormey@xxxxxxxxx> wrote:

That's what I thought...but I'm getting different messages from
people around me.

Do you know if there is a page on the IBM site that covers this
aspect of licensing/entitlement?

On 21 May 2016 at 13:27, DrFranken <midrange@xxxxxxxxxxxx> wrote:

Short answer: No.

The system without SWMA is not entitled to those PTFs.

- Larry "DrFranken" Bolhuis

www.Frankeni.com
www.iDevCloud.com - Personal Development IBM i timeshare service.
www.iInTheCloud.com - Commercial IBM i Cloud Hosting.


On 5/20/2016 7:35 PM, PaultinNZ wrote:

Hi Guys & Girls,

I have a question around whether I am entitled to apply a
Technology Refresh and/or PTF’s without SWMA.

The target system was taken off SW Maintenance some time back and
I want to know if I am legally entitled to apply PTF’s to this
system.
Or do I have to re-enter into a SWMA to apply TR and or PTF’s to
this system.

I have another system that is fully Licensed with SWMA and am
entitled to download the IBM I V7.1 PTF’s and TR’s for this
system – no problems with this system.

Look forward to your advice.

BTW: I have logged a query with IBM but waiting for their reply.

Regards

Paul

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New Zealand
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Mobile: 021 810615 or 0064 21810615

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Paul Tormey
3/11 Bramley Drive
Farm Cove
Auckland
2012
New Zealand
Home: 09 576 3415 or 0064 9 576 3415
Mobile: 021 810615 or 0064 21810615
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