Printer / network error

We have a location where the printer writer keeps ending. This started
happening when we put a new printer there 3 days ago.

We put a different model printer there, and same thing is happening. I'm
sort of arguing with the local person because I say it's a network
problem. She says we've seen this before and I've fixed it. I don't
recall that :-)

Anything else I can try. This is a *LAN Ricoh printer.

CPD337C Diagnostic 40 11/09/17 19:32:24.818940
QWPPJLDR QSYS *STMT QWPPJLDR QSYS *STMT
From module . . . . . . . . :
WPPJLDR
From procedure . . . . . . :
Socket_Recv
Statement . . . . . . . . . : 27

To module . . . . . . . . . :
WPPJLDR
To procedure . . . . . . . :
_C_pep
Statement . . . . . . . . . : *N

Message . . . . : The session with
device LASER665 ended abnormally.
Cause . . . . . : The session with
the device at RMTLOCNAME 192.168.7.32
ended abnormally. Recovery . . . :
Check for problems in the network or
at the remote device. Start the
printer writer again. If the problem
continues, report it using the
ANZPRB command.