RE: How to find a hardware ticket. -- MIDRANGE-L

Subject: RE: How to find a hardware ticket.
From: Rob Berendt <rob@xxxxxxxxx>
Date: Wed, 6 Dec 2017 17:09:37 -0500
List-archive: <https://archive.midrange.com/midrange-l/>
List-help: <mailto:midrange-l-request@midrange.com?subject=help>
List-id: Midrange Systems Technical Discussion <midrange-l.midrange.com>
List-post: <mailto:midrange-l@midrange.com>
List-subscribe: <https://lists.midrange.com/mailman/listinfo/midrange-l>, <mailto:midrange-l-request@midrange.com?subject=subscribe>
List-unsubscribe: <https://lists.midrange.com/mailman/options/midrange-l>, <mailto:midrange-l-request@midrange.com?subject=unsubscribe>

Sometimes you can have a ticket that's assigned to one of your many
customer numbers but not assigned to you per se. For example, if there is
a software ticket 12345,001,000 that a coworker wants me to look at I
can't find it by "my tickets" etc, but if I enter 12345,001,000 it then
associates me as an interested party and is now on my list.

Looking it up by 12345,001,000 will not work for a hardware ticket though.

Rob Berendt

As an Amazon Associate we earn from qualifying purchases.

Follow-Ups:

Re: How to find a hardware ticket. , DrFranken

This mailing list archive is Copyright 1997-2024 by midrange.com and David Gibbs as a compilation work. Use of the archive is restricted to research of a business or technical nature. Any other uses are prohibited. Full details are available on our policy page. If you have questions about this, please contact [javascript protected email address].

Operating expenses for this site are earned using the Amazon Associate program and Google Adsense.