It's coming up on renewal for my system sw keys.
I get a very unformatted email saying to call or email the address listed
online. Hey, at least I got an email reminder, right?
I go online and see the email address is the same one the email was from.
Anyhow, they do reply after a day or so saying that the machine is now
listed under a different customer number than originally purchased. The
new customer number appears to be what I see in older correspondences but
the old one.. no where to be found in my email history.
What could have caused that? Maybe just a clerical error?
I did reply saying the machine has never changed hands and I purchased
directly from IBM as they wanted me to contact my BP to make sure the
machine switch was documented or something.
Bradley V. Stone
www.bvstools.com
MAILTOOL Benefit #8 <
https://www.bvstools.com/mailtool.html>: Email Logging
- Each email that is sent out is logged with a delivery status. MAILTOOL
also tracks each of the recipients for each email as well as the
attachment(s) sent along with each email.
midrange.com
