Be ye talking about this site, laddie?
https://www.ibm.com/support/servicerequest/Home.action
Which anyone can easily find at
https://www.ibm.com/support/home/
underneath the heading "Open a case" and pick "IBM Z and IBM i software products"
Methinks you need to consume better scotch.
-----Original Message-----
From: MIDRANGE-L <midrange-l-bounces@xxxxxxxxxxxxxxxxxx> On Behalf Of Jim Oberholtzer
Sent: Wednesday, January 23, 2019 12:48 PM
To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxxxxxxxx>
Subject: IBM "Support" site
Ever since the "New" support site has been set up and we have to use that, it's been impossible to get into the site to update PMRs, or god forbid create one.
Is this IBMs new plan for cutting down support calls, only take the SEV 1 calls on line?
It was bad before, but manageable, now it's nearly impossible.......
Anyone figured out how to use this piece of web &%$# ????
Jim Oberholtzer
Chief Technical Architect
Agile Technology Architects
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