RE: How to unload a stuck tape on a 3573 LTO7 Half Height drive

Tried all of the suggestions.
Time to open a Hardware PMR.

Paul

-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxxxxxxxx] On Behalf Of Justin Taylor
Sent: Wednesday, March 20, 2019 8:50 AM
To: Midrange Systems Technical Discussion
Subject: RE: How to unload a stuck tape on a 3573 LTO7 Half Height drive

The only time I had to deal with a stuck tape, I had to place a hardware service call. The tech had to break the tape to remove it.



-----Original Message-----
From: Steinmetz, Paul via MIDRANGE-L [mailto:midrange-l@xxxxxxxxxxxxxxxxxx]
Sent: Tuesday, March 19, 2019 9:41 PM
To: 'Midrange Systems Technical Discussion' <midrange-l@xxxxxxxxxxxxxxxxxx>
Cc: Steinmetz, Paul <PSteinmetz@xxxxxxxxxx>
Subject: How to unload a stuck tape on a 3573 LTO7 Half Height drive

I have a LTO7 volume that will not unload from a 3573 tape library.
These are half height drives.
The volume actually got stuck on the load, nothing written.

I remember on the 3582 FH drives, there was a button you could hold in that would force a unload.

I'm note finding/seeing that same button the 3573 HH.

Any thoughts from the group.

Thank You
_____
Paul Steinmetz
IBM i Systems Administrator

Pencor Services, Inc.
462 Delaware Ave
Palmerton Pa 18071

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