We have a VTL with 4 tape drives associated with it.
This weekend, I applied, PTFS, technology refresh etc.
Then last night I found that my backup failed.
As I researched, I now have problems with my tape drive configurations.
1 tape drive has 'resource name TAP04 not found
The other 3 are varied off, but won't vary back on.
I have contacted the VTL vendor, but they haven't been able to help.
I tried to put in a call to IBM, but couldn't get a ticket created because ' I couldn't provide a 4 digit machine code of the VTL.
I have ipl'd the IOP.
Anything else I can try.
How can I get IBM to help???
Thanks
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