Re: Password issue? QDLS rears its ugly head

[Justin Taylor <jtaylor.0ab@xxxxxxxxx>]

I'm not clear how Client Access & QDLS are interacting here.  You're trying
to change the password via Client Access (not 5250) and you're getting an
error?  Where does QDLS fit in?




date: Fri, 7 Aug 2020 17:00:02 +0000
> from: "Howie, Bill" <BHowie@xxxxxxxxxxxxxxxx>
> subject: Password issue?  QDLS rears its ugly head
>
> Hello all,
>
> Once again I'm engaging in the battle against the dreaded QDLS folder.  My
> question today though is a bit different.  I'm aware that QDLS access
> currently requires the Windows password and the password on the I to match
> for it to work properly.  I was in the middle of trying to set up a user
> today so that their passwords matched and their Client Access session gave
> me the CWBSY1008 "general security error" message when attempting to change
> their password.  Here's what I've done to this point:
>
>
>   *   I made their password something specific as a default initially and
> changed their profile so that it expired the password and when the user
> tried to change it she received the "general security error".
>   *   I've reviewed our password rules and the password that the user is
> using meets all the criteria.
>   *   I've checked the NETS option to make sure the user wasn't disabled
> there.
>
> Here's my thinking going forward.  I wanted to get the opinion of the
> folks in the group:
>
>
>   *   This could be, from what I'm reading, an issue with Client Access,
> as opposed to it being a problem with the password she's trying to use.
>   *   If Client Access is indeed the problem, I'm inclined to set up ACS
> on her PC, as we are beginning to push that out to our users, and instead
> of worrying about mapping a drive for the IFS, using the IFS functionality
> within ACS.
>   *   Does ACS follow the authority for the IFS that the user has?  In
> other words, if the user only has authority to one folder, would that be
> the only one that shows up?
>
> Any thoughts?  I've also emailed someone from our CMS (our ERP package)
> user group who is very familiar with the package to see if there's a
> workaround to the requirement to use QDLS.  Unfortunately, until we upgrade
> to a newer release of CMS, I don't think there is.
>
> Thanks as always!
>
> [Related image]<https://www.hc-companies.com/>Bill Howie
> Senior ERP Programmer/Analyst
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