Re: SWMA, HWMA and Update Access Keys....

[Jim Oberholtzer <midrangel@xxxxxxxxxxxxxxxxx>]

So it turns out IBM changed the policy on those agreements, they only sell them in China and a couple of other small geographies, none in ours.

Just found that out last week.

Jim Oberholtzer
Agile Technology Architects



> On Jul 30, 2022, at 4:23 PM, Pete Helgren <pete@xxxxxxxxxx> wrote:
>
> Jim,
>
> I am getting nowhere with IBM on this PRPQ.  Any chance you have a couple of pointers on how to get this done?  The HWMA folks recommended I contact PPA after I turned down their $9300 offer. The PPA folks basically said "We don't know what you are asking for.  We help with software downloads but here is an article on how to download the firmware".
>
> Before heading deeper into the IBM support vortex, maybe you can point me to where you started....
>
> Pete Helgren
> www.petesworkshop.com
> GIAC Secure Software Programmer-Java
> AWS Certified Cloud Practitioner
> Microsoft Certified: Azure Fundamentals
> Twitter - Sys_i_Geek  IBM_i_Geek
>
> > On 7/11/2022 10:25 AM, Jim Oberholtzer wrote:
> > You will need to request a PRPQ for the firmware support only, IBM will
> > only sell one year at a time on that.  It's a royal, class A, major PITA to
> > get done.
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