RE: CPIEF12 Service Agent was unable to send a message to user

This is starting to sound familiar...
I think there was one upgrade issue we had where it was recommended to delete and rebuild the service configuration. Steps involved included

Rebuild of service configuration:
DLTSRVCFG DLTCMNCFG(*YES)

WRKTCPPTP and delete (4=Remove) any remaining profiles that begin with the letter 'Q'

WRKLIND LIND(Q*) and delete (4=Delete) any remaining lines that have the type of *PPP and begin with the letter 'Q'. Also delete QESLINE and QTILINE which are type *SDLC

RMVLNK OBJLNK('/qibm/userdata/os400/universalconnection/*')
You may get a message that not everything was deleted. You may have to empty the contents of some subdirectories within it to delete it. Then try again.

The CRTSRVCFG cannot be run in restricted state. Put a note on the after IPL instructions to do this.
CRTSRVCFG ROLE(*PRIMARY) CNNTYPE(*DIRECT) CNTRYID(US) STATE(IN)
Write down time. __________________
End of Rebuild of service configuration:

I now do this as part of every upgrade.


Rob Berendt