Re: recovering DST password

Hi Jim

yeah that's what I thought I said. Just trying to get a fix on exactly what
Jerry's situation is.

On Fri, Mar 17, 2023 at 11:20 AM Jim Oberholtzer <
midrangel@xxxxxxxxxxxxxxxxx> wrote:

That message to reset is referring to the console, not the system, so I
would bypass it.

Jim Oberholtzer
Agile Technology Architects

On Mar 16, 2023, at 4:37 PM, Evan Harris <auctionitis@xxxxxxxxx> wrote:

Hi Jerry

is there an option at the bottom of the screen to bypass SST ? If so take
the command key (F18 ?) to do that.

It might talk about resetting power or whatever but that relates to
resetting the console not the system.

On Fri, Mar 17, 2023 at 9:45 AM James H. H. Lampert via MIDRANGE-L <
midrange-l@xxxxxxxxxxxxxxxxxx> wrote:

On 3/16/23 1:10 PM, Jerry Draper wrote:
System front panel shows normal: 01 B N
so you would think the system is up and operational but not so.
Usual interface is at 10.10.10.202: customer reports no access
Console is at 10.10.10.2: pings-yes; using ACS we get SST signon

prompt

but user doesn't know valid SST profile/password
LAN console
can't get into DST via front panel 21 since user doesn't know valid SST
profile/password
No SRCs on system LCD panel
Tried multiple IPLs.

That might require somebody from IBM to make a house call. And this
sounds like a reason why there should be at least two different users
with DST passwords, *and* a DST account and password in a sealed
envelope in a secure location.

--
JHHL


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Regards
Evan Harris
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