Re: Getting quality screen shots for documentation

I use Green Shot all the time with Windows and Mac.

Always takes a good, clean image regardless of apps, including ACS as screen shots are bitmap captures.

I'm wondering if your madcap flare app is doing something to the images.

I use a tool called Help and Manual from EC Software and always works well with images.

Regards,
Richard Schoen
Web: http://www.richardschoen.net
Email: richard@xxxxxxxxxxxxxxxxx
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message: 4
date: Tue, 23 May 2023 08:00:51 -0500
from: Bryan Dietz <bdietz400@xxxxxxxxx>
subject: Re: Getting quality screen shots for documentation

It does have a cost, but PCOM still exists https://www.ibm.com/support/pages/ibm-personal-communications

--
Bryan


Reeve wrote on 5/22/2023 7:23 PM:

I'm having trouble with low-quality screen shots in my printed (PDF)
documentation.

I have a big, high-resolution monitor for 132-column screen formats
with the Andale Mono font and use SnagIt to get full-screen images as
.jpg's. I don't do any post-processing (like stripping out colors).
I drop the plain jpg's into Madcap Software's "Flare" single-source
authoring tool and get HTML, PDF, and Word (to name a few). In HTML
format, the images (1536 x
840 pixels) are good. In Word and PDF format, they're not good at 660
x
355 pixels.

The Word and PDF quality was fine when I used Client Access. The
degradation in image quality was immediately obvious when the
Java-based emulators took over--it was a gut punch and the only time I
remember the replacement product being worse than the original (and I
used WDSC). I had a flashback to the days I was forced to use a Decision Data 5250 knockoff.

I'd be grateful to hear how others deal with image quality issues
(short of installing Client Access on a Windows 10 box, or maybe with a Win 7 VM).
I'm considering 3rd party emulation and Photoshop-type applications.

Thanks!

-rf