IBM support says my vHMC 9.2.952 is "out of support" -- MIDRANGE-L

Subject: IBM support says my vHMC 9.2.952 is "out of support"
From: Gerald Magnuson <gmagqcy.midrange@xxxxxxxxx>
Date: Tue, 20 Feb 2024 13:52:49 -0600
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I wanted to have IBM help me get my vHMC up to v10, but more importantly,
get my base linux os upgraded from 4.18 (april 2018).

When I put the ticket in, the handy dandy "Software Entitlement Exception
Handling Team" is telling me
go get with a sales person to buy some support extensions.

I do have a support agreement, it may be a customer# problem (why do I need
15 customer numbers?) or
something like that.

am I on my own to get this done?

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Follow-Ups:

Re: IBM support says my vHMC 9.2.952 is "out of support" , Rob Berendt
Re: IBM support says my vHMC 9.2.952 is "out of support" , Rob Berendt

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