Re: ACS install error

Just realized I never followed up with this. The fix was to install the latest Visual C++ redistributable - which doesn't make a whole lot of sense for a Java based program, but it did the trick.

I just ran into the same issue which reminded me of this - the same fix worked twice.


Thanks



Bob Cagle

IT Manager

Lynk, Inc.



________________________________
From: Bob Cagle
Sent: Thursday, September 11, 2025 11:04 AM
To: midrange-l@xxxxxxxxxxxxxxxxxx <midrange-l@xxxxxxxxxxxxxxxxxx>
Subject: ACS install error

I'm getting the error "Reset for Maintenance failed with retcode -1" in the install_acs_log when attempting to "install" ACS on a fresh Windows 11 machine.

I run the install_acs_64_allusers.js script from a shared network folder, which I've installed ACS dozens of times on dozens of machines - including Win11 - and have never seen this error. The install runs like normal, and installs the icons on the desktop as requested, and I get the window stating that install has finished, with the caveat "errors occurred during the installation".

The "Reset for Maintenance failed" error shows up right after the "\IBMi Access\Start_Programs\Windows_x86-64\acslaunch_win-64.exe" /PLUGIN=maint /killdaemon" command in the log.

After the install is complete, and I try to launch ACS, I see the DOS windows pop open for a second, and then... nothing.

I've tried reinstalling Java (I use the Oracle 64bit). I've tried uninstalling/reinstalling ACS. Deleted all the local ACS files and directories that I could find. Nothing's working.

Any ideas? My next step is to try completely resetting the PC and starting over.


Thanks



Bob Cagle

IT Manager

Lynk, Inc.